A place tenants can pay, ask, and look things up without calling your office.
By card or by bank debit, with the payment posting to their ledger the moment it is taken.
Open invoices, what has been paid, and a running account history they can check themselves.
Their own statements, on demand, rather than waiting for one to be mailed.
Report a problem, with photos, straight into your work order queue.
See that it was received, who has it, and when it was closed out.
Lease, notices, and correspondence in one place.
A portal account exists only once you send the invitation, and you can see who has activated and who has not.
Deactivate a portal login without touching the tenant record behind it.
A portal login reaches its own lease and nothing else, enforced on the server rather than by hiding menu items.